![]() ![]() these include the heated seats not heating, heated steering wheel not heating, memory seats losing programs, entry exit not working etc. Or what the dealer told me required software updates. "I have had numerous issues with the vehicles electronics that have required software updates. "Because of modern cloud computing way of running software, we had an over the air update without owner consent that mde the system to restart every few seconds." I save a favorite as channel 1 but it's not in channel 1 when I turn on the car next time)." "I have Sirius XM and there are many issues with the songs skipping, with the favorites notification not displaying when favorites are playing, and with my saved channels not being saved in the location I put them (i.e. As for that part, the salesman did not explain or slow down so I could understand what he was talking about.lol" I was not brought up with computers so the wording and symbols are something that I am not familiar with at all. "It has been extremely difficult understanding the pairing of the phone to the vehicle. "Street names are wrong, speed limits are wrong, the wrong street names appear at the top that show what street I'm driving on." I took it in and the service department had it for 13 days and had to replace the entire unit. "The compass and GPS were not operating properly. (2018 Jeep Grand Cherokee Altitude 3.6-L V6) The Service Dept is complete garbage, but that's a different tale altogether." I took it to Jeep and they told me it worked absolutely fine for them and there was no problem. I've tried every cable I can get my hands on, and numerous devices, and nothing works. Now I don't even listen to my aux device because it's too much of a danger/hassle. It's let to me swerving out of my lane on several occasions. EVERY other car I've owned will immediately read the external device upon startup, but in my Jeep I need to reach down, while driving, unplug and then replug the USB so the car will read the device. "ANY type of iPod/MP3 player will only be read by the system if it's unplugged and then plugged back in. (2018 Jeep Grand Cherokee Summit 5.7-L V8) "The screen would go blank and they could not fix it so they installed a completely new Head Unit."Įxternal music device interface (e.g., smart phone, MP3 player) (2018 Jeep Grand Cherokee Trailhawk 5.7-L V8) ![]() Fitzgerald Jeep did the work in 30 minutes. "This was the best choice to describe my problems The touchscreen leaked and caused inaccuracies in use. The screen dispalyed when the vehicle warmed up." "The car was parked outside in very cold weather when the screen was blank. "The screen will go blank for a few seconds and then the system reboots itself. Speculated that it was reading old fingerprints on the screen during cold weather." Jeep dealer wasn't unable to determine the cause. (2018 Jeep Grand Cherokee Overland 3.6-L V6) In compensation Jeep and XM provided an additional free year of service." ![]() After 4 days Jeep distributed new software that fixed the problem. Jeep said they were aware of the problem. One such update was corrupt and caused the entire infotainment/GPS/environmental control system to reboot every 30 seconds. "Jeep uses the XM satellite system to distribute software updates to the infotainment system. "Freezes up unexpectedly Some controls cause screen to go blank unexpectedly" (2018 Jeep Grand Cherokee Limited 3.0-L V6 diesel) The problem started with less than 3000 miles on the brand new vehicle." They replaced the fuse box and tightened a loose connection. I waited over a month for more parts and the vehicle was in the shop for another 7 days. The day I picked it up fixed it immediately had the same problem. I took it in to be repaired and they swapped out the whole touch screen console. None of the controls would work (radio knobs, sport mode, lane assists buttons, touch screen etc. "The center console would become unresponsive while the heating fan would come on at 2/6 speed. (2018 Jeep Grand Cherokee Summit 3.6-L V6) Also, one cannot make phone calls while in reverse." "When in reverse, there is no clock ANYWHERE in the vehicle, not to mention, because the clock appears in different places on the screen, one doesn't know where to look to find the time. (2018 Jeep Grand Cherokee Laredo 3.6-L V6) Also, Apple Car Play conflicts with Bluetooth." The system does not always recognize the phone is plugged into it. (2018 Jeep Grand Cherokee Limited 3.6-L V6) ![]() Why Jeep doesn't maintain all car generation in the same software version?" The newer software version from 2019 Jeep doesn't have this issue. "Android auto gets confused when 2 Android phones are connected in the same time. ![]()
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